My product has a TV function, will it work in my country?

It doesn’t matter if the product you are buying is for analog or digital TV signals, it is usually very easy to work out whether or not you will be able to pick up TV channels in your country using the device.

Just go to the bottom of the product description and look for the subtitle ‘TV Profile’ the countries and regions listed are the ones that the gadget works with.

Will you give me a tracking number for items that you’ve repaired?

Unfortunately no, we do not send an email. However, you can check your original order status. In the comments, you will be able to see the date the repaired product is sent out and the tracking number.

Product Review

How long should I charge the battery before first use?

Before you use the battery for the first time, please charge it for 12 hours.

Great to hear that the phone comes with 2 batteries. What if I need more batteries, what should I do?

Simply contact our customer support department to order replacement accessories. Easy peasy.

Can I change the ringtone with this phone?

Definitely. The phone provides for many preset ringtones. You can also load your own MP3s to act as ringtones or use the phone’s sound recorder to record your own voice or sounds as a ringtone.

What is Dual Standby and does the Amigo phone have it?

A phone which is designed to work with 2 Subscriber Identity Modules (SIMs) are called Dual SIM phones. Of these Dual SIM phones, the ones which allow both SIMs to be active at the same time so you can receive calls on both are called Dual Standby phones.

When I am entering the name of a new contact in my phonebook, what is the maximum number of characters I can use?

You can enter a name that is 14 characters long.

What kind of operating system does this phone use?

It’s called Nucleus RTOS.

How hackable is this phone?

If you like to hack things, by that we mean squeeze more functionality out of a thing than was originally intended then this phone is for you.

Keep in mind that any attempts to open up the phone, flash the firmware, basically mess with it, will void the warranty.

Having said that, if DIY hacking is your passion then you might find gsmhosting.com very interesting. Especially the section about Chinese models and cloned phones.

This phone uses the MediaTek 6235 chip by the way.